Refund and Returns Policy

Thank you for shopping with PIGEON AI INTELLIGENT. We take pride in designing and producing high-quality storage boxes that provide practical and neat storage solutions for your home, office, or commercial space. To ensure your satisfaction, please read our detailed return and refund policy below.

1. Return Eligibility

• You may request a return within 30 calendar days from the date of delivery.
• Items must be returned in their original condition, unused, and in the original packaging along with all accessories and documentation.
• Products should not show signs of wear, damage, or modification.

2. How to Initiate a Return

• Contact our customer service team via email at [email protected] or by phone at 623-562-9309.
• Please provide your order number, purchase date, and reason for the return.
• Our team will guide you through the return process and provide you with a return authorization number and shipping instructions.

3. Shipping for Returns

• Customers are responsible for the cost of return shipping unless the item is defective or we made an error.
• We recommend using a trackable shipping method to ensure your return package is delivered safely.

4. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days to the original payment method.
• Please note that shipping fees are non-refundable unless the return is due to product defects or shipping errors.

5. Exchanges

• We offer exchanges for products that are defective or damaged during shipping.
• Exchange requests must be made within the 30-day return window.
• If you wish to exchange an item, please contact our customer service for assistance.

6. Damaged or Defective Products

• If you receive a damaged or defective storage box, please contact us immediately with photos of the issue.
• We will arrange for a replacement or a full refund at no additional cost to you.

7. Non-returnable Items

• Customized or personalized storage boxes are not eligible for returns or exchanges unless there is a manufacturing defect.

8. Product Quality and Environmental Commitment

• Our storage boxes are made of environmentally friendly materials, designed to be strong and durable to improve your space utilization effectively.
• We are committed to maintaining high product standards and customer satisfaction.

Company Information

• Company: PIGEON AI INTELLIGENT
• Address: 2540 N Tyndall Ave, Tucson, AZ 85719-2958
• Email: [email protected]
• Phone: 623-562-9309
• Website: pigeonaiintelligentanswering.com

Thank you for trusting PIGEON AI INTELLIGENT as your storage solution provider. We strive to deliver excellent products and service to make your life more organized and comfortable.